State Attorney General Ford Urges Nevada Residents to Beware of Credit Union Scams and Impostor Bankers | Carson City Nevada News

Attorney General Aaron D. Ford, in coordination with the Nevada Credit Union League and the Nevada Bankers Association, warned Nevada residents on Thursday to take precautions to protect themselves from scams from credit unions and bank imposters.

The Nevada Attorney General’s Office of Consumer Protection recently received reports from Nevada credit unions and banks of scams in which individuals claiming to be from a local depository institution contact consumers to induce them to hand over their personal identification, financial information, information or money.

“The scammers are constantly getting smarter and more savvy,” Attorney General Aaron Ford said. “Sophisticated scammers turn to text messaging, text messages, phone calls and emails, often combined, to impersonate depository institutions. One of the most powerful tools one can use against scammers is knowledge – if you are familiar with the red flags and know what precautionary measures to take, you have a good chance of protecting your wallet and your personal informations.

In this scam, consumers receive an SMS or email from a specific depository institution urgently claiming that their account has been compromised or that the consumer needs to take action by directing them to click on a link for more information. In fact, the text or email is from an impostor who is using the link to obtain the consumer’s financial or personally identifying information, including account information.

Scammers often use a depository institution’s trademarks and mimic its design online to appear legitimate. They can also reach you by phone. More elaborate schemes might involve a combination of text messages, phone calls, and website links to make scammers look more legitimate. For this reason, it is especially important for consumers to be on the lookout for signs that the person on the other end of the phone is not who they claim to be.

“Silver State residents are the defense against cyberthieves, hackers and fraudsters,” said Diana Dykstra, president and CEO of the Nevada Credit Union League. “It is imperative that everyone remain vigilant and keep an eye out for attempted fraud, and if they think they see anything that is fraud, please report it to the authorities and your credit union.”

“The Nevada Bankers Association is committed to working with Attorney General Ford and the Nevada Attorney General’s Office,” said Phyllis Gurgevich, president and CEO of the Nevada Bankers Association. “Working to educate the public through campaigns like this can turn the tables on fraudsters by allowing consumers to spot fake phishing scams while protecting their accounts and personal information.”

The Consumer Protection Bureau offers the following advice:

— If you receive a text message from a company asking you to click on a link, pause and ask yourself if this is a company you have done business with. If the answer is no, it’s probably a scam. If the answer is yes, contact the company using your bank’s number on your credit or debit card to confirm any suspicious transactions.

— Protect all your accounts with Multi-Factor Authentication (MFA). This means that you will need additional credentials to log in to your accounts, such as a code sent to your mobile device. Do not provide MFA codes or passwords to anyone over the phone. This will help protect your accounts in case your information is compromised.

— Financial institutions will not ask customers to transfer funds between accounts to help prevent fraud.

— In addition to knowing the victim’s financial institution, cybercriminals often have additional information such as the victim’s old addresses, partial social security numbers, and the last four digits of their bank accounts to convince the victim to their authenticity. It’s best to hang up and call the number on the back of your card.

— After sending a fake alert that money was transferred fraudulently, cybercriminals will call from a number that appears to match the financial institution’s legitimate 1-800 assistance number. Under the guise of reversing the fake money transfer, victims are scammed into sending payments to bank accounts under the control of cyber actors.

— If you think you’ve been scammed, always report it. Even if you can’t get your money back, you can stop the scammer from taking someone else’s money.

— Your financial institution will not continue a conversation with you via text message. If you doubt the veracity of the sender, stay safe and do not reply.

For more information on protection against depository imposter scams, visit:

If you believe you have been the victim of a scam, you can file a complaint with the Nevada Attorney General’s Office. Include as much information as possible with your complaint.

Comments are closed.